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How many days are needed for my delivery?
Typically international orders will be delivered within 5 - 14 working days. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subjected to any delays resulting from postal delays or force majeure, for which we will not be responsible.
I would like to cancel my order.
Order(s) cannot be cancelled or rejected once they have been dispatched from our premises. Any shipping costs incurred to and fro will be borne by the customer.
Do you ship to my country?
Please refer to the below table for our shipping destinations:
| Shipping Destinations | |
| Region | Country |
| Asia-Pacific |
Australia |
| China | |
| Japan | |
| New Zealand | |
| South Korea | |
| North America |
Canada |
| United States of America | |
| Europe | United Kingdom |
| Middle East | United Arab Emirates |
What are the shipping charges?
| Shipping Charges by Country | |
| COUNTRY | STANDARD DELIVERY |
| Singapore | Orders over S$80: Free |
| Orders under S$80: S$6 | |
| Delivery: 3-5 working days | |
| China | Cost*: S$8 onwards |
| Delivery: 6-8 working days | |
| Other shipping destinations | Cost*: S$10 onwards |
| Delivery: 5-10 working days | |
*Costs vary by country and weight of goods. Shipping costs will be calculated on your checkout page.
Disclaimer: We seek your understanding in the unlikely event that there may be additional charges/fee imposed by the shipping company, which may fluctuate and may not be reflected accurately at the time of your order checkout. We will inform you via email promptly to pay for the additional charges that apply to your order, before we're able to process the shipment.
Customs on overseas purchase
For overseas purchases, you are expected to comply with all laws and regulations of the country in which you will be receiving the goods. When you place an order, it is your responsibility to ensure that the item can be lawfully imported, and you may be subject to import duties and taxes which are levied once a shipment reaches your country. In principle, additional charges for customs clearance must be borne by you if not specified otherwise explicitly on this Website; we have no control over these charges and cannot predict what they may be. As customs policies vary from country to country, please check with your local customs office on the import terms. Cross-border shipments are subject to opening and inspection by customs authorities, and we are required to state the value of the purchased item directly on the package.
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